Privacy Policy and Terms & Conditions

Effective date: April 23, 2020
Last Updated: April 22, 2022

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Data Linked to You

The following data, which may be collected and linked to your identity, may be used for the following purposes:

App Functionality

Contact Info
Email Address
Name

Identifiers

User ID

Data Not Linked to You

The following data, which may be collected but is not linked to your identity, may be used for the following purposes:

Analytics

Usage Data
Product Interaction

Use of Data

We use the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of our business
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Deletion of Personal Data

You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:

Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with any Privacy or Data Acts set by local or international governments (for example, but not limited to, CCPA or GDPR).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which You provided it.

You can request deletion of your Personal Data in a number of ways, depending on how your account was created.

If you use Facebook to login and interact with our app, your can follow the instructions on the Facebook support website here: https://www.facebook.com/help/170585223002660
If you created an account using an Android or Apple phone or tablet device, you can navigate within the app to the Settings page and choose the Delete Account option, and follow the on-screen instructions.
You may also email us at support@cartelpoker.co.uk to request deletion of your Personal Data and we will be happy to help.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Behaviour in Jimmy's Cartel Poker

Respect: Jimmy's Cartel Poker is at its best when all of our players view each other as equals. Above all else, we expect our players to treat each other with kindness and respect when interacting in our game.
Harassment: Harassment and toxicity are not tolerated by us, or our community. If anyone in Jimmy's Cartel Poker targets you or another player with abusive language, racist or demeaning language, threats, or does anything else prohibited by our Terms & Conditions, their account may be subject to discipline.
Personal Information: Never share someone else's personal information or alternate account information with other players. We also strongly recommend that you do not share your personal information in our game.
Impersonation: Do not impersonate other players, streamers, celebrities, government officials, Jimmy's Cartel Poker employees, or anyone else.
Dangerous and Illegal Activities: Respect all local laws, and do not use our game to promote any dangerous and illegal activities, including but not limited to gambling, drug use, phishing, etc.
Abuse to Staff: Our staff work hard to keep the game a fun place for everyone to play. Abusive language, behaviour or threats towards our staff, and disrespect to our game will not be tolerated.

Play by the Rules

Cheating of any kind is not allowed or tolerated, including, but not limited to:

Telling cards is not allowed.
Using multiple accounts at the same table is not allowed.
Using multiple accounts to collect and transfer free bonuses for the benefit of another account is not allowed.
Players may have one main account and one alternate account unless express permission is granted otherwise - and those accounts must never be used to play together at the same table.
Selling your account is not allowed.
Selling chips or in-game items for real-world currency is not allowed.
Trading chips or in-game items for items in other games is not allowed.

Consequences

Violations of our Terms & Conditions may lead to us taking these in-game actions:

Chat Bans: Temporary or permanent loss of in-game chat, emojis and table gifts.
Account/Game Bans: Temporary or permanent suspension of your account, and alternate accounts. This includes losing access to your in-game items and currencies, and online features or systems.
Chip Transfer Bans: You can no longer engage in transferring chips with other players or accounts.
Alternate Accounts: Actions taken against a player's account may also extend to their alternate accounts.

Changes To The Privacy Policy and Terms & Conditions

We may update our Privacy Policy and Terms & Conditions from time to time. We will notify you of any changes by posting the new Privacy Policy and Terms & Conditions on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to the Privacy Policy and Terms & Conditions are effective when they are posted on this page.

Contact Us

If you have any questions about the Privacy Policy and Terms & Conditions, please contact us:

By email: support@cartelpoker.co.uk